Frequently Asked Questions

• Click Change Password.
• Open the Websites Login Page.
• If you know your password but would simply like to change it, Log in to your account and go straight to Manage your Account and Settings.
• If you have forgotten your Password: Click on Forgot Password.
• On this next page type in your Email address.
• Click on Send Password.
• Shortly you will receive an Email with a New Password.
• Once you have received this, return to the Login Page and type in your Email Address again, and then the Password you just received.
• Once you are logged in. You may create a new password of your own.
• For this: Click My Account on the menu bar at the top of the screen, or in the blue box on the bottom left, Manage your Account and Settings.
• In this next page find Change Your Password.
• Type in the password you wish to change it to.
• Click Change Password
• If this does not work, and you have tried more than once please contact us by filling in the form here.

Please contact us by filling in the form here.

Please contact us by filling in the form here.

Please contact us by filling in the form here.

Please contact us by filling in the form here.

Please contact us by filling in the form here.

Please check your spam folder and if you don't find it there please contact us by filling in the form here.

Refund / Exchange Policy

We take pride on delivering what we promise, and 100% committed to giving you the tools,  coaching and strategies that set you up for amazing results, for personal and business growth.

Confidence on Camera is not a course designed to test drive or to “hope” it will work. Your success depends on your full commitment to practice, and by continuing to implement the work and the strategies that we will be teaching and sharing with you.

If investing in this program will create hardship, or a high probability you will be unable to complete the course. Please don’t do it.

We are confident that you will reap the rewards and benefits of our program. However, you may put it into action that we offer the following refund policy.

If you do the program assignments, ask for support, implement what I teach you, and you still don’t feel that I have delivered on my promise and/or you are still not satisfied with the program, a refund may only be considered after 30 days of course commencement, if you follow all of the following guidelines and steps.

We will require you to fill out a refund questionnaire, document the actions you have taken to fulfill all program requirements, proof of action taken consistent with the program, and submit your completed course work i.e. proof of completed program weekly challenges, live video, group work etc before an eligible refund will be granted.

Please note that there is a 10% processing fee with any refund, and no refunds will be issued  before 30 days of the course commencement.

If you are requesting a refund, please contact us by emailing support@aaronmac.co  with the words “PROGRAM REFUND” in the subject line.

Questionnaire:

Please Open the following link to complete all required sections before a refund is considered.

https://goo.gl/forms/e4SkeMwrj3oNL9w63

If you have any questions or problems, please let us know by contacting my support team directly. They can be reached at support@aaronmac.co

Acknowledgement*

I understand that the submission of ALL required coursework/documents listed above does not guarantee a refund if I did not submit completed/satisfactory completion of the weekly challenge coursework, and/or did not use legitimate information/skills that we have discussed or learned in the course. I agree that I have submitted all of the required documents in order to request a refund. Further, I agree that I cannot receive a refund prior to 30 days of course commencement, and I am responsible for ALL payments agreed to at the time of purchase if my refund request is not completed as outlined above.

Upon determining that you are entitled to a refund pursuant to this policy, I will promptly issue an instruction to the business’s payment processor to issue the refund. Please be aware that we are unable to control how quickly the payment is processed and therefore we will not be able to expedite any refunds.

If you do receive a refund, this shall immediately terminate any, and all licenses granted you to use the any material provided to you under this Agreement and the Company’s Terms of Use. You shall immediately cease using the material and destroy all copies of the information that was provided to you, including without limitation: audio recordings, video recordings, forms, documents, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.

Please complete the following information:

Are you a member of the paid Alumni Facebook Group?

If Yes, please contact us by filling in the form here.

If No are you requesting to cancel from the Course? If yes please email support@aaronmac.co

If you are requesting a refund please see FAQ number 9 above.

Although not mandatory, We would really appreciate your feedback and your reasons for wishing to cancel by emailing us at support@aaronmac.co , as our aim is to continue to improve our services.

Please submit a request to access using this form.

Please contact us by filling in the form here.

Please contact us by filling in the form here.

Please contact us by filling in the form here. Please Provide details of the course that you have paid for and Proof of Purchase /Payment.

Please reach out with a post to other Groups on the Members Only Facebook Group to see if you are able to join in with another group who’s meetings are in your local time-zone. If you still have trouble once you have tried this, please reach out to one of our facebook group administrators who may be able to help you.

Check your spam or junk folder first. If problem persists please contact us with your email address by using the form here.

Please close all browser windows and restart your computer.

If the problem still persists. Please check your Wifi or Internet Connection, and also try playing the video in a different browser ie: Safari, Firefox, Chrome.

If still no luck, please contact us by filling in the form here.

Please try restarting your computer after you have saved your weekly challenges. Please problem persist, please contact us by filling in the form here.

The course is designed for you to be able to work at your own pace. However, to gain the most benefit and greater results from the program, you should try to the best of your abilities to discuss and go through the work with your group, and complete the exercises in a timely manner as intended. If you are continuing to struggle or there are extenuating circumstances that have come up please reach out to support@aaronmac.co

Please click here to reset your password. If this does not resolve the issue, please contact us by filling in the form here.

It depends how much effort you would like to put into it, I would say if you are extremely time poor as a minimum: 2 hours per week including group interaction, reviewing the content and putting into practice.

Yes.

No.

Haha.. No, but the skills you learn on how to be charismatic and engaging will have the same effect

There's nothing wrong with that. I can teach you how to find amazing editors on a shoestring budget so you don't have to edit a single minute of footage. You're in the right place.

Yes.

Yes.

Yes.

It sure will.

Great, then this is for you.

Yes.

Yes.

Yes.

Yes.

Yes.

Yes.

Yes.